Design Partner Program

Be Part of Building the CS Infrastructure Standard for PE-Backed SaaS

We're working with a founding cohort of portfolio company leaders to co-develop the operational frameworks, benchmarks, and AI tools that will define how CS runs inside PE-backed B2B companies.

Book a Design Partner Conversation
What You Get

Four Reasons to Join
the Founding Cohort

Design partners get early access, preferred economics, and a seat at the table in building the operational playbook for PE-backed CS orgs.

Benefit 01
Preferred Pricing on All CS Rescue Engagements

Design partners receive preferred pricing across all CS Rescue engagements for the duration of our relationship. You're helping build the product—your economics should reflect that.

Benefit 02
Practitioner Expertise From an Operator Who Has Sat in Your Seat

Jay Fox brings 20+ years leading CS and Account Management through three PE-backed exits, including Vista Equity and The Street. This isn't consulting advice. It's operator-to-operator guidance from someone who has navigated exactly what you're navigating.

Benefit 03
Monthly CS and Revenue Leadership Forum

Invitation to a monthly forum hosted by Jay—peer learning, AI best practices, and career visibility for the operators building CS infrastructure inside PE-backed companies. A room where your peers are working through the same problems you are.

Benefit 04
Co-Authored Case Study Showcasing Your Operational Transformation

We'll co-develop and publish a case study documenting your transformation—from where CS operations stood at acquisition to where they are post-engagement. A durable credential for your team and your PE sponsors.

Who This Is For

This Is for the Operator
Holding the Bag

Design partners are portfolio company leaders who are post-acquisition and facing real pressure to deliver on the CS side of the value creation thesis. You don't need a perfect CS org. You need a partner who's been there.

  • You're a CRO, CCO, COO, or VP CS at a PE-backed SaaS company ($3M–$30M ARR)
  • You're 0–18 months post-close and your investors have a retention or expansion thesis you're expected to execute
  • You're building or rebuilding CS infrastructure and want a partner who can move at PE speed
  • You want to help shape the tools and frameworks that will define how CS runs in PE-backed companies
Ready to Talk

Let's See If You're
the Right Fit.

A 30-minute conversation. We'll talk through where your CS org is today, what your investors are expecting, and whether the design partner program makes sense for you.

Book a Design Partner Conversation
or reach us directly hello@csrescue.com